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jake May 25, 2011 Tips & Tricks

We've writen a post over on the IntuitionHQ blog with 10 Quick Usability Testing Tips. You can head over there for the full post, but here is a brief summary:

  1. It's always a good time to test: No matter what stage you are in the process, test.
  2. Test early and test often: You get the best, most effective results if you test early and test often.
  3. Don't be afraid to get your ideas out there: Many people are afraid of sharing their new ideas. Don't be. People will be supportive.
  4. Use everyone at your disposal: Ask your friends and family to help. Ask strangers in the street what they think. Ask everyone.
  5. Don't listen to the naysayers: Don't despise if you get some negative feedback - testing helps make it better
  6. Experiment with the questions you ask: Try a few different styles to see what works best for you and your site
  7. Use social media: Twitter and Facebook are great resources for recruiting new users. Use them.
  8. The web is full of helpful communities: Find relevant forums to share your tests and get great feedback
  9. Learn from your results: Once you've done your testing, study your results and make changes.
  10. Do it now: Don't think, 'Hey, that's a good idea - I'll do that in a month or two' - do it now.

Hopefully these tips are handy for you - be sure to let us know if you've got any questions.

Happy testing!

jake March 24, 2011 FAQ

When doing A/B tests on IntuitionHQ, roughly 50% of your testers are sent to either image A or image B - they don't see both images side by side (aka a preference test).

This is useful when you want to get feedback on a design, without influencing peoples opinions by showing them an alternative design. If you have an old and new design, two alternative designs, different navigation or text options, you can see how a similar audience my respond in a different way.

If you'd like to set up a preference test, the easiest way is to put your two images side by side (as one image) and let the users choose, as per the example below:

preference test - small.png

You can also read more about setting up A/B tests.

If you have any further questions please feel free to open a support query, contact us at support@intuitionhq.com, on Facebook.com/intuitionhq or on Twitter @IntuitionHQ

jake March 18, 2011 Announcements

We often receive interesting feedback and feature requests from our users, and a couple of the more popular ones have been social media integration and and updated WYSIWYG editor. Today I'm happy to say we've rolled out these two new features and they are working great.

To use the social networking integration you simply go to the 'Account (billing)' tab in your account and connect to your Twitter and Facebook accounts.

You will see the WYSIWYG editor whenever your create new projects; it automatically parses email address and domains beginning with either http:// and www. so you don't need to worry about adding links either. Please note this WYSIWYG editor may have some issues in IE 7 and 8, so we suggest you upgrade to IE 9, or try using Chrome, Safari or Firefox instead.

We've written about these new features in depth on our blog and in our support FAQ section. Please head over there to learn more about them.

Any questions, issues or feedback, please let us know. 

Happy testing everyone

jake February 10, 2011 Tips & Tricks

We often get questions from people interested in the idea of usability testing, but unsure of how to proceed in terms of integrating usability testing into their design process. 

From our own experience, I can safely say, it's easy to get started at any time, from when you have your very first idea for a website or website design, and even when you've had a website up and running for years.

With IntuitionHQ you can upload sketches, questions, wireframes, prototypes, finished designs and more, and try all different kinds of ideas. Even if you site has been up and running for a long time, it's still a good idea just to keep up with your users to make everything is working as they expect.

I've written about this in more details at SpyreStudios, so head on over and check it out. Any questions be sure to let us know.

Happy testing everyone. 

jake January 31, 2011 Tips & Tricks

We've posted another interesting article over on our blog about getting yourself started with usability testing

Well some of the information on the blog has been mentioned here before, it's great to be able to find all that 'beginners guide' kind of stuff in one place, and even if you are an experienced usability practitioner, you might be able to learn a thing or two.

The seven key points are:

  1. Make the most of everyone you can - e.g. test and question those around you
  2. Try card sorting exercises
  3. Use the web - to find tools, resources, testing methods, communities...
  4. Listen to feedback
  5. Don't be afraid to make changes
  6. Know your audience
  7. Do it now - don't put it off, or say, 'wouldn't that be nice...'

This is of course just a very brief summary of the key points. To learn more with a lot more detail, head over to our blog and read the article. If you have any questions, let us know here, or on the blog and we'll be back with you very shortly.

Happy testing everyone.